FAQ
Where do you ship from?
Maine, USA <3
Where do you ship?
Currently only shipping within the US, hopefully will be able to expand to other countries soon!
What's the timeframe for shipping?
All shipping is currently through USPS, so the standard time of processing is 3-7 business days. When an order is received, I will do my absolute best to get your order out as soon as possible. I'm a one woman show so I super appreciate your patience!
What is your cancellation/return policy?
As long as you reach out to info@pokemontas.com within 24 hours, I'm able to cancel an order if it hasn't already been sent out. If an item arrives to you damaged from the shipping process, just shoot me an email with a photo of your order and I'm more than happy to replace it for you!